Do You Know Your Rights When Buying a Car From a Dealership?

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As a buyer, you need to know your rights when it comes to buying a new or used car. Even after identifying a reliable Brisbane city automotive dealer, you still need to know what is rightfully yours. Since many car buyers do not know their rights, especially those buying for the first time, some dealers take advantage and provide products and services that do not meet the customer’s expectations.

If you are buying your car for the first time, beware of dealers that limit your rights with disclaimers such as “what you see is what you get,” “sold as seen,” or “no refund.” However, when you buy your car from a recognized Brisbane city automotive dealer, you are likely to get the best service ever. Here are some of the rights you hold as a buyer:

1. The car must possess satisfactory quality. While this varies from one buyer to another, satisfactory quality implies the right age and model of your preference, mileage and previous history, description, price, and the purpose for which you want to buy the vehicle.

From a Brisbane city automotive company, you should be able to check whether the vehicle has any defect in addition to a full inspection report provided by the dealer. However, it is also important to understand that you cannot hold a dealer accountable for normal wear and tear during use, accidental damage or any misuse that you impose on the vehicle.

2. The car must be fit for its purpose. Buyers have various reasons in mind when they purchase their vehicles from a Brisbane city automotive dealer. With reference to this right, your preferred car should be able to serve its intended purpose; say, moving from one point to another with a degree of comfort, reliability, and ease of handling that is reasonable. For instance, if your car is meant for towing purposes, your dealer should ensure that the vehicle is able to achieve that objective.

3. The car must match its description. Whether it appears in the dealer’s website, newspaper, or in a phone conversation, the vehicle you intend to buy must match the description as it appears. For example, if a Brisbane auto dealer says that the vehicle has a CD player, you expect to see that at the time of buying.

Since some dealers may provide a description that does not match the actual product features, it is advisable to approach a recognized Brisbane dealer when you want to buy a vehicle. Reliable dealers often mean their words and given that they observe a code of practice, they usually give the most dependable service to their customers.

4. The car must be fit to be on the road. Road-worthiness is one of the rights you have as a buyer. Based on the laws of the traffic department of your community, is the car safe to drive? Is it fit to be on the road in terms of its condition and functionality? Whether you buy from a dealership or private seller, the vehicle must be fit to be on the road as required by traffic laws.

Next time you buy a car from a Brisbane car dealer, think about your rights as a buyer and you will land the best dealer that recognizes them.

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